Question 1

Is the price I see the price I pay?

Accepted Answer

Yes. Prices on /pricing are the total, taxed where applicable. No hidden fees, no shipping, no add-on at checkout.

Question 2

Does buying a report pack sign me up for a subscription?

Accepted Answer

No. A one-time report pack is a single charge — period, no auto-renew. (A separate $1 Unlimited trial does convert to $94.99/mo unless cancelled — but it's clearly labeled, and packs never enroll you in anything.)

Question 3

How do I cancel a subscription if I have one?

Accepted Answer

Log in, go to Dashboard → Billing, click Cancel. Effective immediately at the end of the current billing period. No phone calls, no retention agents.

Question 4

What's the difference between report packs and unlimited?

Accepted Answer

Packs are a one-time purchase — 4 reports for $26.49 or 16 for $81.99 ($5.12/report), no auto-renew. Unlimited is a monthly plan ($94.99/mo, or $1 to start a 3-day trial) — useful for dealers checking inventory. We never add unlimited to a pack purchase automatically.

Question 5

Why is VinCheck cheaper than Carfax?

Accepted Answer

Carfax invests heavily in dealer-channel sales and brand marketing — those costs flow through to consumer report prices. We're consumer-first and ship the same NMVTIS-grade data on a leaner stack.